Legal
Terms of service
For transportation arranged by Dan’s Wheels. Version 2, in force from 4 November 2026.
These terms describe how we actually operate and the figures in them are the ones the system enforces. They have not yet been reviewed by counsel. If you are relying on them for something that matters, call us and we will put the reviewed version in front of you.
1. What we do, and what we are not
Dan’s Wheels arranges ground transportation. We source licensed, insured motor carriers, agree a price with you, and manage the booking, the money and the day of the trip.
We do not operate the vehicle. The trip is performed by an independent motor carrier under its own operating authority and its own insurance. We are not that carrier, we do not employ its drivers, and nothing on this site should be read as saying otherwise.
2. Who carries you, and their paperwork
We check each operator’s insurance and operating authority, and we check that they are current at the moment work is given out, not once at sign-up. An operator whose cover has lapsed is excluded from the work rather than ranked lower.
You may ask for the assigned operator’s certificate of insurance for your trip, and we will provide it.
3. Prices
A price we present is all in: it is what the trip costs, with no fuel surcharge, booking fee or other addition afterwards. A price holds for a limited period because the operator’s own quote behind it does.
A price is firm but it does not reserve a vehicle. The vehicle is held when you accept, and the first valid acceptance takes it.
4. Paying
- A 20% deposit books every trip. A trip booked inside its balance window is paid in full to book it.
- On a trip over $500.00 the balance is due 3 days before you travel; on a trip of $500.00 or less it is due at the first pickup.
- An unpaid balance may mean the trip is not dispatched. We would always rather call you than cancel, but the vehicle is not held indefinitely.
5. Changes and cancellation
Cancellation terms are set out in full on the cancellation page.
If something about your trip changes materially after you have accepted (the vehicle class, the route, the timing), we will tell you, and depending on the change you or the operator may be able to withdraw.
The price you accepted changes only if you agree. If a change would cost more, we send you the revised price to accept or decline; until you accept it, nothing you owe changes.
Money we owe you, from a cancellation or a payment beyond what a trip cost, is refunded to the way you paid.
6. Who travels
We record how many people are traveling. We do not hold passenger lists, and we do not hold the name or contact details of any minor. If your trip carries children, that information stays with you. A booking may name one adult for the driver to meet, with a number to reach them on; that is a contact for the trip, not a record of who is aboard it.
7. Liability
Claims arising from the operation of the vehicle (the driving, the condition of the vehicle, injury or property damage during the trip) lie against the operator who performed the trip and its insurer. Our responsibility is the arrangement: sourcing a qualified operator, the price we agreed, and the booking.
8. Changes to these terms
If we change these terms, the version that applies to your trip is the one in force when you accepted your price. For a trip accepted before 4 November 2026 (version 1): Under $1,000.00 a trip is paid in full to book it; at $1,000.00 and above, a 20% deposit books it. The balance is due 3 days before you travel.
Questions: (516) 928-4520. See also our privacy notice and cancellation terms.